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Best Practice Enterprise service management

Infra Services

Consulting Services

Infra Consulting Services provide complete project management and technical expertise in implementing, customizing and integrating infraEnterprise, along with process analysis and best practice integration.

With an Infra Consultant on board, you minimize the use of your internal resources and are assured of a fast and successful implementation.

Infra adopts a partnership approach to implementations to help define business case and functional requirements, developing customized solutions to ensure the technical solution is aligned to your customer service strategies and goals.

Infra Consultants specialize in:

  • Business Process and Best Practice Integration
  • Asset Management and Workflow Management
  • Service Desk Management
  • Change and Inventory / Configuration Management
  • Service Level Agreement (SLA) Management
  • Implementation and Migration Services
Infra's consulting service provides organizational Requirements Analysis, Implementation of infraEnterprise and Post-Implementation Review.

Customization Services

As a template driven HTML application, infraEnterprise can be fully customized to support the most specialized and varied requirements of any organization. This consultancy service covers Project Scope and Analysis, Design and Technical Specifications, and Build and Test.

Packaged Services

Infra's most commonly requested consultancy services, these cover System Assessment and Evaluation, Custom Development, Integration Services and Crystal Report Writing Services.

Custom Workshops

Site-specific custom workshops are tailored to meet your requirements and are available across any area of infraEnterprise functionality, including Database Schema, Custom Reporting and .NET API implementation.

For more information on our products and services Contact Infra

Infra provides ITIL Service Management and Help Desk solutions including Incident Management, Problem Management, Configuration Management, Change Management, Release Management, Service Level Management and Availability Management software.
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